About
Wax Lab is a face and full body waxing studio, specializing in intimate services established in July 2021 by Rochester local Amy Chavez. With 9 years of experience in the beauty industry and 5 yrs dedicated to solely full body waxing! At Wax Lab we are dedicated to helping you feel confident with smooth and healthy skin, while creating a comfortable environment for every human. We believe in not only quick and thorough hair removal but also creating accessible home care regimens and creating life long relationships with our clients.
Hours and location
- Monday
- 9 AM - 1:30 PM
- Tuesday
- 9 AM - 2 PM
- Wednesday
- 2 PM - 7 PM
- Thursday
- 2 PM - 7 PM
- Friday
- Closed
- Saturday
- 9 AM - 1:30 PM
- Sunday
- Closed
Cancellation Policy
✨Policies✨ 💬For any changes to appointments or waxing questions our preferred form of communication is texting and email! Please allow 5-24 hours for responses during business hours 9am-6pm. *Safety comes first, please reschedule online if weather conditions are a concern for you. No cancellation policy applies* Your appointment is very important to us at Wax Lab!💖 Currently we have a no-show and late cancellation fee 50% of your service total. We respectfully ask for a 48 hour notice, but as long as there is communication 24 hours before your appointment there will be no fee. There is a 10 minute grace period after that your appointment will need to be rescheduled. For any consistent missed appointments or inability to collect the no-show fee, we reserve the right to require a deposit for all future appointments and/or ask that you only book same day appointments. We try our very best to stay on time for all appointments. If we are expecting to run behind for your appointment you will receive a text message from Amy. Please be advised: the length of your hair should be 1/4th of an inch long or longer, and for most people that is about 2.5-3 weeks of growth after shaving. Moving forward we will require no less than 17 days of growth. Please plan ahead for any future appoinments, and better yet skip using your razor in areas you’d like to wax! Trimming is not recommended, we will lightly trim at your appointment if needed. First time clients, please check your email for a virtual consent form from Wax Lab!✨ Everyone must book online, no exceptions💖 Credit card updates are now required for every appointment, please remember that your card information is secured and can not be viewed or accessed by anyone after you enter it. On our end it only shows the last 4 digits at the time of checkout! Payments in cash are still accepted and preferred.